Prompt Library: Crisis Management

Crisis Preparation

1. Crisis Communication Plan Template:
   "Draft a comprehensive crisis communication plan for [nonprofit name], including roles, messaging protocols, and response timelines."

2. Risk Assessment Checklist:
   "Create a checklist to identify potential risks and vulnerabilities for [nonprofit name], including internal and external factors."

3. Crisis Simulation Exercise:
   "Design a scenario for a crisis simulation exercise to train staff on responding to [specific type of crisis]. Include key objectives and steps."

4. Crisis Response Team Roles:
   "Write a guide defining the roles and responsibilities of a crisis response team for [nonprofit name]. Include a clear chain of command."

5. Stakeholder Notification Protocol:
   "Draft a protocol for notifying stakeholders, including donors, board members, and community partners, during a crisis."

6. Emergency Contact List Email Template:
   "Create an email template for staff to update their emergency contact information for quick access in case of a crisis."

7. Crisis FAQ Sheet:
   "Write a template for a frequently asked questions (FAQ) sheet addressing common concerns during [specific type of crisis]."

8. Social Media Crisis Guidelines:
   "Develop guidelines for managing social media during a crisis, including approved messaging, monitoring, and escalation procedures."

Crisis Response

1. Initial Crisis Response Statement:
   "Write a concise and empathetic public statement responding to [specific crisis], focusing on transparency and immediate actions being taken."

2. Internal Staff Update Email:
   "Draft an email to staff explaining the situation, immediate next steps, and how their roles may be impacted during [specific crisis]."

3. Donor Update During Crisis:
   "Create an email template to update donors about how [nonprofit name] is handling [specific crisis], including ways they can help if appropriate."

4. Media Inquiry Response Template:
   "Write a response template for media inquiries during a crisis. Include a clear outline for addressing questions while staying on message."

5. Community Support Appeal:
   "Draft a message asking for community support during [specific crisis], highlighting the urgent need for resources or assistance."

6. Incident Report Template:
   "Develop a template for documenting incidents during a crisis, including details on what happened, actions taken, and outcomes."

7. Real-Time Updates Plan:
   "Create a plan for providing real-time updates to stakeholders during [specific crisis], including platforms to use and frequency of communication."

8. Volunteer Coordination During Crisis:
   "Draft a message for coordinating volunteers during [specific crisis], outlining immediate needs and safety protocols."

Post-Crisis

1. Crisis Debrief Report Template:
   "Write a template for a post-crisis debrief report, including lessons learned, what worked well, and areas for improvement."

2. Thank-You Message Post-Crisis:
   "Draft a thank-you email to staff, volunteers, and supporters for their efforts and contributions during [specific crisis]."

3. Community Recovery Plan:
   "Create an outline for a recovery plan to help [community or organization] rebuild after [specific crisis]. Include timelines and key actions."

4. Donor Impact Follow-Up:
   "Write a follow-up email to donors showing how their support helped [nonprofit name] navigate [specific crisis] and the impact of their contributions."

5. Policy Revision Proposal:
   "Draft a proposal for revising internal policies based on lessons learned from [specific crisis]."

6. Public Reassurance Statement:
   "Write a public message reassuring stakeholders of [nonprofit name]’s stability and readiness to move forward after [specific crisis]."

7. Volunteer Recognition Post-Crisis:
   "Draft a message recognizing volunteers who went above and beyond during [specific crisis]. Highlight their specific contributions."

8. Crisis Communication Training Plan:
   "Develop a training plan to prepare staff and volunteers for future crises, including key skills and protocols."